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10 FAQ’s for ‘99 |
| On The Phone: The
Ten Most Frequently Asked Questions |
August 1999
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Keeping track of our incoming calls over the past few months has
allowed us to compile the following list of popular questions, and the answers we provide
to our callers. |
1. What do you charge?
We charge a flat fee of $275- for all single detached homes. (Prices vary slightly for
extra apartments and duplexes, and condos are only $225-)
2. What is covered in a home inspection?
Practically every physical part of a home... roofing, exterior, interior, structure,
plumbing, heating, cooling and electrical systems are all examined - as well as insulation
and ventilation, lot grading and basement dampness. Our objective is to provide you with
useful and relevant information about the house you are about to buy. You can trust our
knowledge and experience, to provide the information and peace of mind you’re looking
for.
3. What qualifications do you have to be a home
inspector?
Our firm’s inspectors come from varied technical and
building sciences backgrounds - and collectively, we have completed thousands of home
inspections.
4. Can I go along on the inspection and how long
does it take?
Yes. You are encouraged to attend the inspection. It will be like an individual home
seminar for you. You will spend 2-3 hours in an interactive process during which you will
learn the status of the mechanical, structural and finish components of your new home, and
we’ll address any concerns you may have.
5. Do I get a written report and when will it be
ready?
Our reporting system, The Home Reference Book
allows us to create your report on-site, and give it you right at the end of the
inspection.
Take a peek!
6. Do you guarantee your inspections?
In Ontario, a home inspection is defined as "an opinion of the
present condition of the property, based on a visual inspection of the readily accessible
features of the building or house." An inspection is not a guarantee, warrantee or
insurance policy. Without dismantling a house or its systems, there are limitations. We
can substantially reduce your risk, but we cannot eliminate it, nor do we assume it.
7. Can we call you later, after the
inspection?
When you’re living in your new home and you have questions, or need a
second opinion for an upgrade or maintenance activity, or advice pertaining to any home
maintenance concern - our phone lines are always open - and at no extra cost, for as long
as you own your home!
8. Do you have errors and omissions
insurance?
Yes, as should any professional service - especially those which include
provision of information or advice, which may impact upon a major financial decision -
such as your home purchase.
9. What is your schedule and how much
notice do you need?
We schedule inspections from Monday through Saturday, at approx. 8am, 12pm
and 4pm, excepting statutory holidays and during severe weather conditions. We can usually
accommodate next-day requests and sometimes, even same-day requests... although the sooner
you call, the better assured you will be of obtaining an appointment at the time you
prefer.
10. Do you have any references?
Yes, and we can give you phone numbers, or fax you some questionnaires
from previous clients.
Electrospec is committed to providing the best home inspections possible, within a
reasonable time frame and at a fair cost to our clients.
We believe that if someone likes a home and wants to buy it, they deserve to have it...
but they also deserve to know as much as possible about their new home, so they can live
in it happily and successfully, with the peace of mind that comes from a sound knowledge
of what to expect.
"Peace of Mind... It’s Our Business!"
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